Website FAQ’s

This WordPress website was designed and built on a volunteer basis by WTC member, April M. Schmitt …during CY 2014 – 2019.
Then supported CY 2019 to present.
All rights reserved & reproduction strictly prohibited by SchmittWorks.

1st force the browser to refresh and reload:

• Generally use a general page reload button …or specifically:
• Google Chrome on Mac: Command + Shift + R
• Google Chrome on Windows & Linux: CTRL + F5
• Firefox on Mac: Command + Shift + R
• Firefox on Windows & Linux: CTRL + F5
• Safari: Command + Option + R
• Opera on Mac: Command + Alt + R
• Opera on Windows: Shift + F5

If that doesn’t work you can force the browser to clear cache:

• Clearing browser cache in Chrome
• Clearing browser cache in Firefox
• Clearing browser cache in IE
• Clearing browser cache in Edge
• Clearing browser cache in Safari
• Clearing browser cache in Opera

~from a “wpbeginner “article: “How to Clear Your Browser Cache in All Major Browsers“.

We’re very happy to answer any questions!  Please click here to to find the most appropriate email contact?

For the security of members’ personal information and WTC content information, there was a WTC Council request to render the website’s info “uncopyable”. So, we only permit copying and printing as is specifically necessary. This request was a result of a member bulk copying other members’ names and contact information! It was not done with bad intention, but was not authorized and was a warning of a loophole. Receipts for items like membership renewal and event registration are sent from the website via email. Once on the user’s computer, they can save or print it.

Logically the larger your device is, the easier it is to view and navigate websites.  However, this website is “responsive”, meaning it attempts to best fit to most devices.  It also appears that newer devices are more responsive.

On a smart phone, you should expect to see 3 bars or dots near the top, click to expand access to all of the Menus and Site Search field.  The menus include all of the information about the club.  Please browse when you have time.

Also try turning your device landscape, rather than portrait.

The welcoming Home Page is the first full screen.

Then scroll down for the left sidebar shortcut items.  These sidebar items contain the Login / Logout and several other helpful links.

Scroll down further for the right sidebar shortcut items, like Future Events section.  The full sized and mini Calendars, Next list and Bulletin …can be quickly accessed from here.

Furthest down you’ll see Recent Forum Posts and Footer links.

This is an example:

Setting up calendar in browser to use the “Calendar Export” capability for Events

Each event has “Calendar Export” buttons on the event page. These buttons allow you to save the event date/time on your personal calendar.
• If you use Google Calendar, you should use the Google Calendar button
• If you use iCalendar, you should use the iCal link
• If you use Outlook or some other web based calendar, you should use the “webcal” link.

For Google Calendar:
If you use the Google Calendar, you just need to be signed into your Google (gmail) account in order for the event to be automatically added when you click on the button.
If you are not signed into your Google account and you use the GoogleCalendar button, you will be directed to the Google sign-in page to sign into your account.

For Outlook (DesktopApplication and Web Application) and other Web-based Calendars: For the first time setup
• Click on the “webcal” link from the Event page
• A dialog box will open asking you “Open Pick an app?”

• Click on the “Open Pick an app” button (and check the “Always open…. “).
• Choose your desired App from the list

1. Go to wilmingtontrailclub.org and login; you must be logged in to be able to see the bulletin.
2. Just above the calendar on the upper right hand corner of the home page, click the blue letters that say, “Bulletin.”
3. In the upper right hand corner, click the gray box that says, “Print This Post.”
4. Then you can use your printer’s settings to make it 2-sided, or print only selected pages if you wish.
5. At the moment, it’s 21 pages long, maybe 50% longer than the previous Bulletin.  The reason it’s that long is that it includes all WTC categories of events – hiking, paddling, cycling, skiing, etc.  Also, everything that has been input on the calendar from the current day and forward is included.

1. Go to wilmingtontrailclub.org and login; you must be logged in to be able to see club documents.
2. On the main horizontal menu, hover over OVERALL then click on DOCUMENTS.  All of the club RELEASES are listed there.
3. There’s also a shortcut link in the left sidebar.
4. In the RELEASES list, click on the one you want, it will open in your browser.
5. To print, use your browser’s print menu.

After you have logged into the website:

1. Click on Communicate Via: Forum: WTC (located on the left-hand side of the home page.
2. Scroll down to the category where you want to post (Overall, Hiking, Paddling, Cycling, or Skiing) and click on the appropriate sub-heading.
3. At the top of that page, click Create New Topic.
4. Enter your title into the grey topic title box at the top of the page.
5. Enter the information in the large white area under the “B”
6. Scroll down and click Submit at the bottom right of the page.

IMPORTANT NOTES:

Be sure to Use the “Code” tab if you paste information (rather than typing it) and then to check how it looks in the “Visual” tab to see how it looks.

Because of email transaction load limits, you are unable to attach photos.  Instead you can ask interested people to send you their email address.  Then you can proceed from your own email account.

As the sender, you will not receive a copy of your forum notice via email.  To check it, go back to the home page and click into the forum again, and it should be there.

1. On the Home page, click on the “Forums: WTC” link in the left sidebar, near the top.
2. Click the tab for the Forum you want to view.
3. Click the blue “Subscribe” link.
4. It will then show, “Unsubscribe”.

1. Do not mark WTC emails as spam!  This can have very negative effects on the website’s permission to send email.
2. On the Home Page, click on your name (upper left), then Forums and then Subscribed Topics (found under the word Forum).
3. Now you can unsubscribe by clicking on the – symbol opposite each one you do not want.
4. Please keep Overall Alerts and Overall News.
5. In the unlikely event that you wish to Unsubscribe from all forums, please contact the WTC Webmaster at wtcwebmaster1@gmail.com.

1. Navigate to: wilmingtontrailclub.org.

2. Click on “Lost Password” link.  (This is in blue type below the “Log In” button.)

3. On the next screen, enter your username.  Usernames were not transferred from the previous website.  Usernames are: “firstname.lastname”.  And do NOT use your email address.  If your email address prefills the username box, clear it.  Usernames are based on familiar names, rather than given names.

4. Click on the “Get new password” button.  This will send you instructions about how to change your password.

5. Look in your email.  There should be an email from Wilmington Trail Club showing your username.  Click on the link (in blue) at the bottom of the email.  Check your spam folder if it does not appear within 15 minutes.

6. Clear the new password box and enter the password you want.

7. Click on “Reset Password”.

8. The next screen says “Your password has been reset.”  Click on “Log in” (in blue right after the message.)

9. On the next screen, type in your username and password.

10. Five unsuccessful login attempts or five password resets in a short period of time will result in an access block.

11.  For future convenience, when you login successfully, consider clicking the browser choice that will save this login.

12.  Email the WTC Website Trainer if you need any help.

It is necessary to log on to the website to be able to view all of the member’s only content. Specifically, to take full advantage of the club’s resources and do key things such as: view event leaders and their contact info, renew membership online, subscribe/unsubscribe/send forum messages, read all club documents, register for members only events, view/search/print the event bulletin or member directory, etc.

1. How do I get back to the Home Page?  …you can always click on the colorful WTC Icon in the upper left hand corner.

1. How do I go back pages that I’ve recently viewed?  …use your browser’s back button.

1. Login to the website.
2. Click on your name (in blue) in the upper left side of the home page.
3. If it isn’t already there, click on Profile.
4. Then click Edit.  It looks like it is greyed out, but it is not.
5. Make any desired changes.
6. Click Save Changes at the bottom of the page.

If instead you would like help, please email the Webmaster.

How to Pay by Credit Card

If you’d like to create a shortcut to the Wilmington Trail Club website …first open the home page to: wilmingtontrailclub.org.  Then follow the below most common steps:

Computer using Chrome, Safari, Firefox, or Edge

1. Resize your web browser so you can see the browser and your desktop in the same screen.
2. Click the “padlock icon” on the left of the address bar (where the URL is shown).
3. Continue to hold down the mouse button and drag the icon down to your desktop.
4. Double click to use this icon.

iPhone or iPad using Safari

1. Press the “Share” (box with arrow) icon.
2. Scroll down.
3. Press “Add to Home Screen”.
4. Click to use this icon.

Android Phone using Chrome or Firefox

1. Press the “3 dots” in upper right-hand corner.
2. Press “Add to Home screen”.
3. Click to use this icon.

If you’d like help with this or have other questions about using the WTC website, please contact Joan Burke at  joanbiker@verizon.net.